Sr. Forward Deployed Engineer (Post-Sales)

The role

You will lead the design, delivery, and optimization of automation solutions for large-scale health systems and enterprise partners. You will own enterprise-scale implementations from discovery to expansion while acting as a technical advisor and project lead.

What you will do

• Lead end-to-end enterprise implementations, from discovery to post-go-live
• Align cross-functional teams and manage project delivery, risks, and change
• Conduct operational audits to identify workflow gaps and automation opportunities
• Design scalable, configurable solutions using Tennr’s platform and APIs
• Reimagine processes with automation best practices
• Collaborate with Product, Engineering, and Sales to shape solutions and delivery scope
• Maintain documentation, enable knowledge transfer, and improve internal delivery tools
• Support sales strategy, mentor junior team members, and influence product roadmap

Required qualifications

• 4+ years of experience in enterprise SaaS delivery or solution design
• Strong understanding of APIs, systems integration, and technical architecture
• Proven ability to lead complex technical engagements with large enterprise customers
• Skilled at communicating technical concepts to both executive and technical audiences
• Experience navigating complex org structures and aligning cross-functional stakeholders
• Strong problem-solving skills with a focus on strategic, scalable solutions
• Business acumen and domain fluency
• Comfortable with ambiguity and fast-paced, unstructured environments
• Demonstrated ability to mentor others and contribute to team-wide best practices
• High ownership mindset and urgency

Nice to have

• A degree or minor in Computer Science, Engineering, or a related technical field
• Familiarity with workflow automation, RPA, or enterprise integration platforms (e.g., MuleSoft, Workato)
• Background in consulting, solution architecture, or technical customer success
• Experience in startup environments or scaling delivery functions

Benefits

• Beautiful new office at 345 Hudson Street
• Unlimited PTO
• 100% paid employee health benefit options
• Employer-funded 401(k) match
• Competitive parental leave
• Free lunch
• Pantry full of snacks

About the company

Tennr uses proprietary models to handle complex paperwork for healthcare providers. The company aims to reduce patient delays across the U.S. healthcare system.