Account Partner

The role

You will own customer relationships and drive commercial outcomes post-sale. You will act as a strategic project manager and advisor to healthcare organizations to ensure product adoption and measurable value.

What you will do

• Own the customer relationship end-to-end from kickoff to renewal and expansion.
• Lead change management and training plans for workflow adoption.
• Drive customer strategy through data analysis and executive storytelling.
• Serve as a strategic partner to executive and frontline stakeholders.
• Partner cross-functionally with Product, Engineering, Solutions, and Operations.
• Champion customer insights to influence product roadmap priorities.
• Identify renewal risks and efficiency blockers to resolve them proactively.
• Lead renewal and growth conversations by quantifying ROI and identifying upsells.
• Travel on-site with customers as needed.

Required qualifications

• 2+ years of experience in healthcare consulting or healthcare account management
• Exceptional written and verbal communication
• Strong executive-level storytelling skills
• Highly analytical and detail-oriented
• Experience translating data into clear recommendations and impact
• Strong organizational and project management skills
• Experience building polished, metrics-driven presentations and client-facing materials
• High ownership mindset
• Willing to travel as needed

Nice to have

• High performing professionals from healthcare consulting, banking or tech backgrounds

Benefits

• Beautiful new office at 345 Hudson Street
• Unlimited PTO
• 100% paid employee health benefit options
• Employer-funded 401(k) match
• Competitive parental leave
• Free lunch
• Pantry full of snacks

About the company

Tennr uses proprietary models to handle complex paperwork for healthcare providers. The company helps operators get patients the right care at the right time and in the right setting.