Implementation Engineer

The role

You will build, test, and support automation solutions for large-scale health systems and strategic partners. You will own the build, testing, and post-go-live health of accounts using Tennr's platform.

What you will do

• Build, test, and optimize customer workflows on Tennr’s platform
• Pressure test designs and flag logic gaps or edge cases
• Run multiple concurrent build threads
• Test work end to end including edge cases and failure scenarios
• Own post-go-live support and customer communication
• Expand automation into new areas as customer business changes
• Write product tickets and collaborate with Product and Engineering
• Work in an agile cadence

Required qualifications

• 3+ years building, testing, and deploying software integrations for external, enterprise customers
• Comfortable working directly in code across APIs, data workflows, and system integrations
• Able to debug through an unfamiliar system
• Fluency with agentic and AI-assisted workflows
• Strong QA discipline
• Clear communicator with customers and internal teams
• Experience running work in an agile cadence
• Able to manage several concurrent workstreams and own a date
• Comfortable with ambiguity and fast-paced, high-ownership environments
• Based in New York City area (or open to re-location) and able to work on-site 4 days/week

Nice to have

• A degree in Computer Science, Engineering, Data Science, Information Systems, or Industrial/Operations Engineering
• Experience with healthcare systems and data, such as EHR integrations, HL7/FHIR, revenue cycle, or referral and authorization workflows
• Experience with enterprise go-lives
• Advanced fluency with agentic and AI-assisted development

Benefits

• Beautiful new office at 345 Hudson Street
• Free lunch
• Pantry full of snacks
• Unlimited PTO
• 100% paid employee health benefit options
• Employer funded 401(k) match
• Competitive parental leave

About the company

Tennr uses proprietary models to handle complex paperwork for healthcare providers. They help operators get patients the right care and providers paid.