Engagement Manager

The role

You will own key customer relationships and serve as the primary point of contact from evaluation through delivery. You will work cross-functionally to manage timelines, support execution, and lead commercial processes to expand revenue.

What you will do

• Own a robust independent client book with full revenue ownership
• Identify upselling and cross selling opportunities in existing relationships
• Bring in new customers, labs, and enterprises to Terac
• Work closely with customer C-levels on strategic cross-agency initiatives
• Forecast revenue growth and help leadership understand how to unblock additional growth opportunities
• Act as the quarterback of the agency account by leveraging cross-functional relationships
• Provide unique value to agency partners through trainings, co-hosted events, and eng support

Required qualifications

• Experience in a technical partnership or sales role
• A proven track record in enterprise client facing roles and expanding customer relationships
• Excellent verbal and written communications
• Experience at a fast-growth tech startup or top-tier consulting/finance firm
• Great cross-functional experience and collaborative ability

Benefits

• Competitive salary
• Meaningful equity vested over four years
• $10K relocation bonus (for moving to the Bay Area)
• Additional $5k housing bonus (if you move within 0.5 miles of our office)
• Health, Dental, Vision insurance
• 401(k) with company match

About the company

Terac is building the infrastructure for accessing human capability on demand. They provide specialized experts for AI training, evaluation, market research, and other expert-driven research.