Senior Technical Project Manager (Infrastructure, Security & Compliance)

The role

The Senior Technical Project Manager acts as the customer-facing voice for infrastructure, security, and compliance. You will run internal projects across IT, Security, Compliance, Automation, and Infrastructure while translating technical topics for customer executives and leaders.

What you will do

• Join customer calls to explain infrastructure, deployment models, security controls, and compliance posture.
• Translate technical topics for customer executives, IT leaders, security reviewers, and procurement teams.
• Guide customers through security reviews, due diligence questionnaires, and compliance evidence requests.
• Identify when customers need engineering work and secure internal experts.
• Plan and run projects across IT, Security, Compliance, Automation, and Infrastructure teams.
• Turn customer requirements into scoped work with owners, timelines, and dependencies.
• Track risks, blockers, and decisions.
• Keep reusable customer-facing materials current.
• Own the pipeline of customer infrastructure, security, and compliance requests.
• Provide regular status updates to customers, business-side project managers, and leadership.

Required qualifications

• 5–8 years of experience in technical project management, technical account management, or customer-facing delivery roles.
• Excellent written and verbal communication.
• Working knowledge of cloud infrastructure (Amazon Web Services, Microsoft Azure, or Google Cloud Platform).
• Working knowledge of security concepts.
• Working knowledge of compliance frameworks such as SOC 2 or ISO/IEC 27001.
• Proven record of managing cross-functional projects with many stakeholders and competing priorities.
• Strong curiosity and the ability to learn new technical topics quickly.
• Highly organized with a habit of written status updates, clear follow-ups, and ownership.

Nice to have

• Experience supporting customer security reviews, vendor due diligence, or audits at an enterprise SaaS or AI company.
• Exposure to government or regulated-industry customers, including frameworks such as FedRAMP.
• Familiarity with deployment models such as multi-tenant SaaS, single-tenant, customer cloud, and on-premises.
• A certification such as PMP or CompTIA Security+.
• Background at a system integrator, enterprise SaaS company, or high-growth startup.

About the company

Tessera Labs delivers governed, multi-agent AI built specifically for ERP modernization. The company is backed by Foundation Capital and built by leaders in AI and enterprise transformation.