Junior Operations Coordinator (German-Speaking)

The role

You will coordinate car transports across Europe from pickup to delivery. You will coordinate dealers, compounds, drivers and carriers while managing customer calls.

What you will do

• Coordinate car transports end to end, from pickup to delivery, across dealers, compounds, drivers and carriers
• Track active transports and step in quickly to resolve delays and issues
• Take customer calls in English and German, keeping customers updated throughout each transport
• Keep carriers, customers and partners aligned so every handover runs smoothly
• Keep order and transport data accurate and up to date
• Deliver a premium, reliable experience on every customer interaction
• Provide ad hoc support to the wider operations team

Required qualifications

• Fluent spoken and written English plus fluency in German
• Based in Africa or Europe, within 2 hours of CET
• Available to work CET hours split between morning and afternoon
• Confident on the phone and comfortable spending much of the day on calls
• Organised multitasker with strong attention to detail who stays calm under pressure
• Proactive and hands-on
• High energy and hardworking

Nice to have

• Background in customer support or sales
• Experience in hands-on coordination roles such as travel and booking, admin, or client relations

Benefits

• Competitive compensation
• Professional development opportunities
• Supportive remote work culture

About the company

The Global Talent Co. provides opportunities to work with leading innovative technology companies worldwide. You will be joining a fast-growing, seed-stage European logistics tech startup.