TECHNICAL OPERATIONS MANAGER (AI & Process)

Poland, Remote. Posted a month ago

The role

You will lead and develop teams across Design, Warehouse, Assembly and Service Coordination. You will improve operations by using AI tools, automation, and data analysis to scale processes.

What you will do

Lead, coach and develop the teams across Design, Warehouse, Assembly and Service Coordination.
Analyze how operations run and find where they can be better along the metrics: costs, speed, scale and quality.
Design and implement process improvements, automations and AI-based workflows.
Manage improvement projects from idea to rollout.
Define KPIs and build the reporting to track them.
Work directly with the CEO on the priorities for the company's development.

Required qualifications

3+ years of experience in a tech company, technical product management, technical operations or a similar role.
Technically savvy: you use AI tools in your daily work and have an engineering mindset.
Strong analytical skills: you're comfortable working with data (Excel, SQL, BI tools or similar).
Proven experience improving and scaling processes, and managing projects end-to-end.
A hands-on attitude: you enjoy doing the work yourself, not only delegating it.
A clear communicator who can lead and develop a team while staying hands-on.
Good financial understanding: you're comfortable working with budgets and operational costs.
Fluent English (C1 or above).

Nice to have

Polish or German is a plus.

Benefits

Real ownership over how a growing company operates and scales.
A central role in the company's shift toward AI-driven operations.
Direct work with the CEO, with visible impact from day one.
The opportunity to grow with the company as its operations and team scale.

Before you apply

You must live in or near Wrocław, or be willing to relocate before starting.

About the company

A fast-growing European company that designs and manufactures custom logo signage for businesses across Europe. Founded in 2014, it operates in Germany, Poland and Sweden, and is moving toward AI-driven operations.