Head of Operations

The role

The Head of Operations will define the operating model across Trading Ops, Financial Ops, and Account Opening. You will own daily and ad-hoc cycles to keep the platform running and build the team that delivers these functions.

What you will do

• Define the operating model across Trading Ops, Financial Ops, and Account Opening
• Own daily and ad-hoc cycles to keep the platform running end-to-end
• Manage daily settlement, end of day processes, and reconciliation cycles
• Handle corporate actions including dividends, splits, capital increases, IPOs, and tender offers
• Manage mutual fund operations including order processing, payments, and reconciliation
• Manage funding operations across all channels with same-day exception handling
• Build and grow the operations team of managers and specialists
• Own incident management as a core operational discipline

Required qualifications

• Demonstrated ability to structure ambiguous problems and build operating systems that scale
• Strong analytical skills
• Comfortable with data and able to turn findings into a clear narrative
• Ability to learn and rely heavily on SQL
• Experience managing and developing people
• Ability to work closely with Product, Tech, and Compliance
• Ability to manage external partners such as exchanges, clearing houses, asset managers, and banks
• Conviction that automation and AI are core to how the function scales
• Ability to learn and apply new regulatory and operational frameworks quickly
• Fluency in Arabic and English

Nice to have

• Prior operations experience in financial services

About the company

Thndr is building the primary investment account in Egypt and aims to redefine active trading across the MENA region into one platform. The company aims to democratize access to investing through smart tech and human-centric design.