Facilities Coordinator

The role

You will own day-to-day facilities operations and act as the execution arm of the FM team. You will manage maintenance requests, vendor follow-ups, supplies, and workplace issues across office floors.

What you will do

• Own the day-to-day facilities helpdesk and ticketing queue.
• Coordinate with vendors and contractors for cleaning, maintenance, security, and catering.
• Conduct regular walkthroughs to identify maintenance, safety, or cleanliness issues.
• Follow up with vendors on schedules, quotations, and service quality.
• Support procurement of facilities supplies and consumables.
• Assist with office moves, seating changes, and minor space setups.
• Maintain records of facilities assets, contracts, vendors, and inventory.
• Support the execution of FM initiatives like access control rollouts and AV setups.
• Act as the on-the-ground point of contact for employees.
• Keep track of open issues until they are fully resolved.

Required qualifications

• 1–3 years of experience in facilities, office management, workplace operations, or operations coordination.
• Strong organizational skills.
• A strong ownership and follow-up mindset.
• Comfortable working with vendors and contractors and negotiating basic service terms.
• Proficiency in Excel or Google Sheets.
• Clear and professional communication skills in both Arabic and English.
• Comfortable being physically present on-site.
• Practical problem-solving skills.

Nice to have

• Experience working within a structured Facilities Management or Workplace team.
• Experience managing a facilities helpdesk, ticketing system, or SLA-based service requests.
• Experience working with multiple vendors and contractors.
• Experience supporting office moves, seating plans, or workplace projects.
• Exposure to access control, AV, fire safety, or other workplace systems.
• Experience in a corporate, fintech, technology, co-working, hospitality, or facilities-services environment.

About the company

Thndr aims to democratize access to investing through smart tech and human-centric design. It is a digital investing platform in Egypt.