Forward Deployed Engineer - Infrastructure

The role

The Forward Deployed Engineer acts as a technical interface with clients to design, build, and deliver production-ready implementations of Vault and associated products. You will work on Vault deployments end-to-end, from business logic engineering to cloud infrastructure preparation, deployment, optimisation, and troubleshooting.

What you will do

• Hands on cloud infrastructure consulting both on client site and remote
• Working with customers and external partners to design and prepare suitable cloud infrastructure
• Deploying and configuring Thought Machine Vault products on client, SaaS and internal cloud infrastructure
• Advising clients on optimisation of cloud infrastructure
• Supporting and troubleshooting client, SaaS and internal cloud infrastructure
• Working closely with internal product and engineering teams to ensure client feedback is incorporated into improvements
• Supporting the Thought Machine Commercial Team and Cloud Provider Partners in answering infrastructure queries in the presales cycle

Required qualifications

• Ability to explain technical concepts to technical and non-technical stakeholders
• Hands on experience of Linux/Unix administration, e.g. Ubuntu, Debian
• Hands on experience of Kafka
• Hands on experience of PostgreSQL
• Hands on experience of Kubernetes
• Hands on experience of Istio
• Experience with automation/configuration management, e.g. Terraform, Puppet, Chef, Ansible
• Experience with AWS or GCP

Nice to have

• Experience with at least two and associated certifications for at least one of the following: AWS (ideally certified Solutions Architect Professional), GCP (ideally certified Professional Cloud Archit
• Experience of enterprise secrets management systems, e.g. HashiCorp Vault, AWS secrets manager
• Experience in supporting production systems for high profile, mission critical systems, ideally for a tier 1 financial institution
• Experience with hybrid cloud technologies including OpenShift, Google Anthos, AWS EKS Anywhere, AWS Outposts
• A strong background in Go, Python or Java
• Experience with CockroachDB, AlloyDB, Aurora
• Experience with observability tools, e.g. Prometheus, Grafana

Benefits

• Highly competitive salary
• Healthcare, vision and dental
• 25 days holiday
• Unlimited paid safe and sick time
• 401K matching (up to 7%)
• $750 per year flexible spend benefit
• Share options
• Commuter Pass
• Flexible Spending Account (FSA)
• Life and long-term disability insurance
• All the latest tech you need
• A talented and experienced team as your colleagues

About the company

Thought Machine's mission is to properly and permanently rid the world's banks of legacy technology through core and payments technology that run natively in the cloud. The company has more than 550 individuals across offices in London, New York, Singapore, Sydney and Lisbon.