Senior Site Reliability Engineer

The role

You will run and maintain production infrastructure for Core Banking and Payments platforms. You will automate fleet management operations, mentor team members, and design operational processes for SaaS customers.

What you will do

• Support product engineering teams in building fault-tolerant, scalable applications through design discussions, RFCs, and code reviews.
• Contribute to design and scoping for disaster recovery, backup, redundancy, and capacity planning.
• Participate in a global on-call rotation to identify and fix bottlenecks in SaaS customer environments.
• Perform regular maintenance of production systems hosting Vault products.
• Define and design features to drive the evolution of SaaS products.
• Implement and test DR strategies for platform resilience.
• Maintain and promote high-quality written documentation, assets, processes, and runbooks.
• Work with your Manager to grow team members' technical skills and understanding of Vault Products.

Required qualifications

• Track record of delivering high-impact projects with focus on long-term scalability.
• Up-to-date understanding of design patterns relevant to hosting and networking architectures.
• High-agency individual who can independently drive projects to completion.
• Strong background working in either Python or Golang to execute a significantly sized project or initiative.
• Experience working with Kubernetes or other container orchestration systems.
• Experience with automation/configuration management, e.g. Terraform, Puppet, Chef, Ansible.
• Expertise in one or more of the following: Database Administration, Networking, Observability Tools (such as Prometheus, Jaeger) or automation infrastructure.
• Extensive experience working with either GCP or AWS.

Benefits

• Highly competitive salary
• Pension plan (match up to 5%)
• Life insurance - three times annual salary
• Competitive maternity (six months fully paid) and paternity leave (four weeks fully paid)
• Shared parental leave (matched to our maternity leave for the same point in time)
• 25 days holiday and bank holidays
• Flexible working hours
• Cycle-to-work scheme
• Electric car scheme
• Season ticket loan
• Access to outstanding learning materials and courses
• Sports and hobby clubs, subsidised by Thought Machine

About the company

Thought Machine develops core and payments technology that runs natively in the cloud to replace legacy banking technology. The company has more than 550 individuals across offices in London, New York, Singapore, Sydney and Lisbon.