Client Partner

The role

The Client Partner serves as the primary relationship owner for banking clients. You will guide clients from onboarding through successful adoption and scale.

What you will do

• Serve as the primary post-sale point of contact for key client stakeholders
• Manage multiple client engagements simultaneously
• Lead client calls, executive meetings, and kickoff meetings
• Champion the client perspective internally to shape product roadmap decisions
• Partner with Forward Deployed Engineers as the strategic client lead
• Identify and explore potential high-value use-cases and expansion opportunities
• Lead enablement sessions with users and key stakeholders
• Project-manage platform onboarding, implementation milestones and priorities
• Develop and maintain project plans, status reports, and escalation paths

Required qualifications

• 3+ years of experience in technology implementations, program management, product management, or customer success
• Proven track record managing complex, multi-stakeholder engagements end-to-end
• Strong executive presence
• Experience in product or program management
• Highly organized with strong written and verbal communication skills
• High agency and extreme ownership

Nice to have

• Banking or fintech experience

Benefits

• Competitive compensation (salary + meaningful, pre-Series A equity)
• Remote-first culture with opportunity for in-person collaboration
• Unlimited PTO
• Medical, dental, and vision coverage (100% of employee premiums paid by Titan)

About the company

Titan is building the AI platform for banking by creating secure, bank-native AI infrastructure and applications. The team consists of former founders, CTOs, engineers, operators, and regulators.