Agent Product Manager

The role

You will deploy AI agents in client environments by integrating tools and encoding policies. You will tune agent performance and turn field learnings into product improvements.

What you will do

• Deploy AI agents in client environments
• Integrate Titan with customer tooling and encode policies
• Tune for reliability by monitoring performance and debugging failures
• Iterate on prompts, workflows, and guardrails
• Map client service desk, identity, cloud, security, and endpoint stacks
• Identify new workflows and ticket types for agents
• Partner with Engineering to make deployment faster and more repeatable

Required qualifications

• 3+ years in a Product Management, Forward Deployed Engineer, Solutions Architect, or similar deployment-focused role
• Proficient with scripting and APIs
• Aptitude to learn identity, cloud, and security/endpoint tooling
• Fluent alongside AI tools
• Able to design and tune AI-native workflows
• Comfortable with ambiguity and speed

About the company

Titan is building the AI workforce for IT. They deploy AI agents across Managed Service Providers and enterprise customers to monitor, triage, and resolve work.