Forward Deployed Engineer

The role

Forward Deployed Engineers lead Titan deployments end to end with MSP and enterprise partners. You will own discovery, scoping, building, and production rollout while working directly with partner IT teams.

What you will do

• Own technical delivery across partner and customer deployments
• Define problems and scope what to build in each deployment
• Build performant and reliable agents, integrations, and systems
• Embed with portfolio teams and customers to drive tool adoption
• Architect and build high-quality software systems for the core platform
• Turn deployment successes into reusable tools, playbooks, and building blocks

Required qualifications

• 3+ years of experience in engineering or technical deployment, including customer-facing work
• Experience owning and shipping complex systems in ambiguous, fast-moving environments
• Write and review production-grade code in TypeScript, Python, or a comparable stack
• Built or shipped LLM-powered systems and knowledge of how model behavior shapes product experience
• Communicate clearly with engineers, customers, and partner stakeholders

Nice to have

• experience in IT operations
• experience in MSPs
• experience in infosec

About the company

Titan is building the AI workforce for IT by deploying AI agents across Managed Service Providers and enterprise customers. The company has raised over $100M and has automated 100K+ tickets across 400+ customers.