Credit Control and Billing Assistant (6-month FTC)

The role

The Credit Control and Billing Assistant will manage accounts receivable ledgers, collections, and process improvements. This person will support the Finance Operations Team by delivering service to customers, suppliers, and business stakeholders.

What you will do

• Proactively manage credit control and collections activities
• Follow up on overdue balances and resolve customer queries
• Ensure accurate and timely invoicing
• Investigate and respond to invoicing queries from customers and internal stakeholders
• Partner with the Operations team to deliver an effective onboarding experience for new retailers, suppliers, and customers
• Work closely with Account Management and Commercial teams to minimise overdue balances
• Collaborate with the wider finance team to support billing and credit control process improvement initiatives

Required qualifications

• Proven experience in credit control and billing
• Experience managing collections, resolving invoicing queries, and maintaining accurate accounts receivable records
• Proven ability to build and manage effective supplier and stakeholder relationships
• Innovative problem-solver with exceptional attention to detail
• Proactive, solution-oriented mindset
• Strong communicator and organizer

Nice to have

• Demonstrated track record of continuous process improvement
• Experience within a fintech, high growth or dynamic environment
• A keen interest in working with AI tools

Benefits

• Enhanced annual leave of 26 days per annum plus an additional day for your birthday
• Private Medical care through Vitality
• Employee Incentive Scheme
• Access to Tillo’s Storefront with discounts and gift card vouchers
• Hybrid Working
• Top spec equipment including laptop, mouse, keyboard, monitor
• Anniversary gifts
• Monthly breakfasts, drinks, snacks and events
• Team Learning & Development budget

About the company

Tillo is a fast-growing, private equity–backed, international FinTech business that makes gift cards, rewards, and incentives simple, efficient, and profitable. They are the market leader in the UK and operate in over 41 countries.