Senior Backend Engineer – Live Events & Ticketing SaaS

The role

You will design, build, and maintain high-throughput backend services and public-facing REST APIs on a multi-tenant platform. You will work on a core product team building a high-throughput engine for real-time ticket distribution and pricing.

What you will do

• Design, build, and maintain high-throughput backend services and public-facing REST APIs on a multi-tenant platform with end-to-end ownership.
• Embed deep observability into all design phases using structured logging, time-series metrics, data capture, and proactive Grafana and PagerDuty alerting.
• Lead code reviews, champion resilient architectural patterns, and continuously optimize database schema design and system reliability.
• Partner with Product and Engineering leadership to translate complex business requirements into scalable, fault-tolerant technical designs.
• Identify systemic technical gaps, codify engineering standards, and mentor team members across various experience levels.
• Support production services post-release, taking an active role in incident response and alert threshold tuning.

Required qualifications

• 5+ years of backend software engineering experience building scalable, enterprise-grade systems.
• Deep proficiency in C# and .NET 8+.
• Strong relational database expertise using SQL Server, T-SQL, schema design, and query optimization.
• Proven end-to-end ownership of production environments, including telemetry, automated testing, regression analytics, and post-release support.
• Hands-on experience with multi-tenant, event-driven architecture and async messaging patterns such as pub/sub and CQRS.
• Demonstrated experience deploying and operating services on cloud platforms (Azure preferred; AWS or GCP accepted).
• Advanced English communication skills with experience collaborating directly with US stakeholders.

Nice to have

• Experience with Azure Service Bus, App Insights, and Log Analytics / KQL
• Familiarity with setting up Grafana dashboards, PagerDuty incident management, and CI/CD pipelines
• Prior exposure to high-frequency data processing, real-time marketplaces, fintech, or pricing engines
• Experience utilizing AI tooling within engineering workflows for infrastructure and deployment automation
• Willingness to participate in on-call rotations

Benefits

• 100% Remote Work
• Highly Competitive USD Pay
• Paid Time Off
• Work with Autonomy

About the company

Truelogic is a provider of nearshore staff augmentation services headquartered in New York with a team of 600+ tech professionals based in Latin America. They partner with U.S. companies to deliver technology solutions.