Implementation Engineer - Technology Industry

The role

You will own technical implementation workstreams from scoping to go-live. You will build and configure integrations between an AI-powered platform and tools used by agencies and enterprise customers.

What you will do

• Own implementation workstreams end-to-end from technical scoping through go-live.
• Build and configure integrations between the platform and tools like Figma, Slack, Microsoft Teams, and Adobe.
• Evaluate integration approaches, data mappings, and technical trade-offs.
• Collaborate with Product, Engineering, and agency stakeholders.
• Identify and communicate technical risks, blockers, and dependencies.
• Design tailored onboarding and implementation solutions based on customer data environments.
• Support development of implementation playbooks, documentation, and training materials.
• Help onboard and informally mentor junior implementation engineers.
• Leverage AI-enabled development tools and workflows for engineering and automation.
• Orchestrate multi-step AI and agent-driven workflows.

Required qualifications

• 2–5 years of experience in implementation engineering, solutions engineering, technical delivery, or a related technical role.
• Working knowledge of APIs, data systems, integrations, and cloud-based architectures such as Google Cloud, Azure, or similar platforms.
• Ability to independently deliver high-quality technical implementation work on complex projects.
• Strong communication skills to present technical work to technical and non-technical audiences.
• Experience collaborating with cross-functional teams.
• Comfortable working in ambiguous environments and adapting to evolving requirements.
• Strong problem-solving skills.
• Comfortable using AI-enabled development tools and workflows.
• Experience orchestrating multi-step AI or agent-driven workflows.
• Strong judgment when reviewing and hardening AI-assisted outputs.
• Experience creating or maintaining prompts, evaluation frameworks, technical documentation, or operational context systems.
• Familiarity with automated evaluation and feedback loops for AI-enabled systems and workflows.

Benefits

• 100% Remote Work
• Highly Competitive USD Pay
• Paid Time Off
• Work with Autonomy

About the company

Truelogic is a provider of nearshore staff augmentation services headquartered in New York with a team of 600+ professionals based in Latin America. They partner with U.S. companies to deliver technology solutions.