Mid-Level DevOps Engineer - Global Strategy Consultancy (LATAM)

The role

This person will build, maintain, and improve cloud infrastructure and CI/CD pipelines. They will work on a cloud platform that powers data and software products using Terraform and GitHub Actions.

What you will do

• Build, maintain, and improve cloud infrastructure using Terraform across multiple environments and projects.
• Develop, maintain, and optimize CI/CD pipelines, primarily using GitHub Actions and OIDC-based keyless cloud authentication.
• Troubleshoot infrastructure, deployment, and pipeline issues, identify root causes, and implement or document effective solutions.
• Support DevOps incidents, operational requests, and production releases as responsibilities expand after onboarding.
• Create and maintain technical documentation, runbooks, handoff notes, and design documents.
• Review infrastructure changes proposed by other engineers and identify potential risks or areas for improvement.
• Identify weaknesses in existing systems and operational processes and recommend practical, evidence-based improvements.
• Collaborate with infrastructure and full-stack platform engineers to ensure reliable, secure, and repeatable deployment workflows.
• Use logs, tests, metrics, and other technical evidence to investigate issues and guide decisions.
• Leverage AI-assisted tools to improve planning, code reviews, troubleshooting, and technical documentation.

Required qualifications

• 4–6 years of experience in DevOps, cloud infrastructure, or platform engineering.
• Strong hands-on experience with Terraform and Infrastructure as Code (IaC).
• Experience building, maintaining, and troubleshooting CI/CD pipelines.
• Experience working with at least one major cloud provider.
• Working knowledge of Kubernetes and containerized deployment workflows.
• Understanding of networking fundamentals, including VPCs, DNS, and firewalls.
• Knowledge of Identity and Access Management (IAM), secrets management, and secure cloud authentication practices.
• Scripting experience with Python or Bash.
• Strong troubleshooting, problem-solving, and root-cause analysis skills.
• Ability to investigate technical issues independently, communicate blockers clearly, and document findings and solutions.
• Good written English and sufficient spoken English to collaborate effectively with a US-based team.
• Availability to work standard US-timezone business hours.

Nice to have

• Hands-on experience with GCP and Google Kubernetes Engine (GKE).
• Experience implementing GitHub Actions workflows and OIDC-based keyless authentication.
• Experience supporting production releases, responding to DevOps incidents, and resolving operational issues.
• Experience reviewing infrastructure changes and documenting technical decisions, runbooks, and handoffs.
• Ability to work independently in ambiguous situations, assess risks, and propose evidence-based improvements.
• Familiarity with GCP services such as Cloud SQL, Cloud DNS, Cloud Monitoring and Logging, and Secret Manager.
• Familiarity with Redis and cloud-based data infrastructure.
• Experience supporting data and analytics platforms, including Snowflake and dbt.
• Supporting generative AI products or AI-powered software platforms.
• Familiarity with AI-assisted development tools for planning, code reviews, troubleshooting, and documentation.

Benefits

• 100% Remote Work
• Highly Competitive USD Pay
• Paid Time Off
• Work with Autonomy
• Work with Top American Companies

About the company

Truelogic is a provider of nearshore staff augmentation services headquartered in New York. Their team of 600+ tech professionals is based in Latin America and partners with U.S. companies.