Business Operations Associate

The role

You will manage vendors, contracts, payments, and tool access. You will also test products, improve processes, and organize team events and travel.

What you will do

• Own vendor inventory including contracts, pricing, and owners
• Track renewals and route NDAs and agreements for signature
• Flag unused subscriptions to cut costs
• Process vendor payments and collect invoices and reimbursements
• Follow up on refunds and support reconciliation
• Map tools, owners, and admins and centralize billing
• Support access reviews
• Test new features and report and re-test bugs
• Triage user feedback and research vendors and competitors
• Maintain SOPs and automate repetitive tasks

Required qualifications

• 3 years in business operations, procurement or finance operations
• Experience with vendor management, invoices and payments
• Highly organized, detail-oriented, with strong follow-through
• Comfortable administering SaaS tools (Google Workspace, Notion, Slack)

Nice to have

• Web3 or fintech background
• experience with automation tools (Zapier, Apps Script)
• AI tools
• event-planning experience

Benefits

• Excellent learning and career development opportunities
• Work in a truly global organization with international teams and a flat organizational structure
• Work fully remotely with flexible working hours
• Competitive salary and benefits

Before you apply

• You must have the right to work for the country you are based
• Please consider your application as unsuccessful should you not be contacted within 4 weeks from your application date

About the company

Trust Wallet is a secure, self-custody Web3 wallet that empowers people to own and control their digital assets.