Trust Wallet
Lead AI Engineer (LLM & Agents)
Remote - Global. Posted a month ago
The role
You will own the backend and Agent systems behind LLM-powered products. You will build Agent workflows, define quality measurements, and maintain reliability in production.
What you will do
- Build and own AI backend and Agent workflows
- Design, build, and maintain multi-turn conversation systems
- Define success criteria with Product, Design, and QA leads
- Turn production failures into evaluation samples and regression tests
- Measure the impact and side effects of every change
- Isolate the root cause of failures across the stack
- Handle timeouts, retries, graceful degradation, async jobs, and third-party dependency failures
- Give clear, reasoned positions on requirements
- Propose better approaches and break work into phased, shippable deliverables
- Share progress, blockers, ETAs, and next checkpoints
Required qualifications
- Production LLM/Agent experience at scale for 10,000+ active users
- Strong backend engineering fundamentals
- Experience designing and implementing backend services in Golang and integrating with LLMs and AI systems
- Real evaluation discipline including building evaluation sets, regression suites, and production monitoring
- Ownership mindset
- Must have the right to work for the country you are based
Nice to have
- 1 year of experience in a crypto, DeFi, or Web3 company (wallet, exchange, L1/L2 protocol, or DeFi platform strongly preferred)
Benefits
- Excellent learning and career development opportunities
- Work alongside diverse, world-class talent
- Tackle fast-paced, challenging and unique projects
- Work in a truly global organization with international teams and a flat organizational structure
- Work fully remotely with flexible working hours
- Competitive salary and benefits
Before you apply
- You must have the right to work for the country you are based
- Please consider your application as unsuccessful should you not be contacted within 4 weeks from your application date
About the company
Trust Wallet is a secure, self-custody Web3 wallet that empowers people to own and control their digital assets. It allows users to explore Web3, access dApps, manage crypto, and buy and sell digital assets.