Customer On-Site - Hanover, MD

The role

You will be the main point of contact between Traba's workforce and client leadership at a manufacturing facility. You will conduct interviews, recruit skilled tradespeople, and support workers day to day.

What you will do

• Conduct interviews and administer basic arithmetic tests for skilled roles
• Lead facility walkthroughs and run orientations for new hires
• Oversee worker vetting and onboarding end-to-end
• Recruit skilled tradespeople through local trade organizations and community partners
• Serve as the primary relationship owner with site leadership
• Manage communication with the business on open job reqs and worker matters
• Help workers with clock-in/out, time issues, pay questions, and performance feedback
• Collect worker feedback and report findings to the client
• Act as the bridge between the client site, Traba Ops, and Worker Support teams
• Identify and drive expansion opportunities within the account

Required qualifications

• High School Diploma or equivalent
• English
• 1–2+ years of experience in operations, recruiting, or customer-facing environments
• Strong interpersonal, verbal, and written communication skills
• Professional demeanor
• Polished and presentable in a customer-facing environment
• Warm, friendly, and approachable
• Organized, detail-oriented, and a proactive problem solver
• Comfortable working in fast-paced, dynamic manufacturing environments

Nice to have

• Associate's or Bachelor's degree
• Experience interviewing or recruiting for skilled trades or manufacturing roles

About the company

Traba is the employer for this role.