Head of Fraud, PI

The role

The Head of Fraud will lead the design and implementation of the Fraud Risk Management Framework for a new Irish Payment Institution. This person will own day-to-day fraud operations and lead the fraud team.

What you will do

• Develop, implement, and maintain the Company's Fraud Risk Management Framework.
• Manage day-to-day FRM operations including customer escalations, card program-based alerts, payment escalations, chargebacks, investigations, and reporting.
• Produce dashboards and detailed reports for the Board and governance committees.
• Lead the fraud team and manage managers.
• Provide expert guidance for new products and initiatives by working with compliance, risk, product and tech teams.
• Engender a strong organisation-wide culture of compliance and best practices.

Required qualifications

• Experience with retail clients and/or consumers.
• In-depth knowledge of European and Irish legislation, regulations and guidance relating to European Payment Service and Electronic Money Directives.
• Deep knowledge and demonstrable experience in developing and implementing FRM Frameworks, including policies, procedures, controls, Quality Control, and product launches.
• High standards of conduct and ethics.
• A "right first time" attitude and excellent attention to detail.
• Capable of working independently or as part of a team.
• Strong communication skills, both written and verbal.

Nice to have

• Professional certifications such as CFE, CFCS and/or equivalent.
• Educated to a degree level in Finance, Business, Technology or a related field.
• 5+ years of senior operational risk - and/or financial crime - related experience within Irish regulated financial services (Payments).

Benefits

• Challenges that will help you grow and realize your potential fast.
• Opportunity to make a significant impact.
• Work with smart, spirited, helpful, high-performing colleagues.
• An environment where nothing is set in stone.
• Appreciation for your talent and ideas.
• Generous remuneration package

Before you apply

• Only candidates selected for interview will be contacted.

About the company

trading212 serves over 6 million clients, with more than €30 billion in assets under management. They reinvent how trading and investing work by creating products people love.