Account Executive

The role

You will manage key relationships with Travel Management Companies in the UK and Europe. This role involves relationship management, project management, commercial growth, and product advocacy.

What you will do

• Provide day-to-day support to an assigned portfolio of Trainline Partner Solutions customers.
• Build and manage successful customer relationships.
• Identify and execute growth opportunities.
• Get involved in ad-hoc projects and business support.
• Support development and managing a customer communication plan.
• Negotiation and renewal of existing customer contracts.

Required qualifications

• 1-2 years experience in Account Management, Customer Success, or Partnership Management.
• Fluency in English.
• Ability to build and maintain strong client relationships with enterprise or strategic partners.
• Proven experience in managing multiple client workstreams and priorities.
• Strong communication skills written and verbal.
• Confidence with your ability to find your way in ambiguous situations.
• Passion for the rail industry, business travel, and sustainable mobility.
• Experience using Salesforce in an account management/sales environment.

Nice to have

• Experience ideally within rail, business travel technology, or the travel space.
• Additional languages such as French, Spanish, German and/or Italian.

Benefits

• Private healthcare & dental insurance
• Generous work from abroad policy
• 2-for-1 share purchase plans
• EV Scheme
• Extra festive time off
• Family-friendly benefits
• Clear career paths
• Transparent pay bands
• Personal learning budgets
• Regular learning days

About the company

Trainline is Europe's leading independent rail platform. It helps travellers find and book rail and coach journeys through its app, website, and partner channels.