Trainline
People Operations Advisor
London, Remote. Posted a month ago
The role
You will provide first-line HR support and manage employee lifecycle administration. You will also handle people data, payroll support, and benefits administration.
What you will do
- Provide first-line support to resolve HR process and policy queries within SLAs.
- Produce and maintain accurate people data in HiBob.
- Contribute to People Ops projects including system enhancements and process redesign.
- Support cyclical People processes and employee lifecycle changes.
- Support the preparation, validation, and processing of monthly UK payroll.
- Deliver day-to-day benefits administration.
- Manage employee lifecycle administration including pre-boarding, contracts, background checks, Right to Work, and visa sponsorship.
- Process People-related invoices and purchase orders.
- Support the improvement and documentation of People policies and templates.
Required qualifications
- Solid foundation in People Operations.
- Working understanding of HR best practices, employment law, and core HR processes.
- Experience supporting payroll administration including UK tax, NI, and statutory requirements.
- Comfortable working with HR systems.
- Data-literate with the ability to produce, interpret, and validate reports.
- Exposure to process and ways-of-working improvement.
- Strong attention to detail.
- Clear and professional verbal and written communication skills.
- Strong organisational and time-management skills.
- Confident using Microsoft Office or Google Workspace, particularly Excel / Sheets.
Nice to have
- Experience working with employees in France, Spain and Italy
Benefits
- Private healthcare & dental insurance
- Generous work from abroad policy
- 2-for-1 share purchase plans
- EV Scheme
- Extra festive time off
- Family-friendly benefits
- Clear career paths
- Transparent pay bands
- Personal learning budgets
- Regular learning days
About the company
Trainline is Europe’s leading independent rail platform that helps travellers find and book rail and coach journeys. The company aims to empower greener travel choices.