Data Scientist

The role

You will drive insights and strategy for the New Business product team. You will use customer insights, experimentation, and analytical techniques to uncover opportunities and influence product strategy.

What you will do

• Own data science work from start to finish within an embedded product team
• Explore customer behaviour and product usage to uncover friction and new opportunities
• Contribute to simple, seamless customer journeys by identifying where to remove barriers
• Design, run and analyse experiments using sound statistical methods
• Build, test and improve models such as forecasting, personalisation or customer behaviour prediction
• Turn findings into clear, practical recommendations for technical and non-technical audiences

Required qualifications

• Hands-on experience applying data science to real product or customer problems
• Confidence using Python and SQL to explore large datasets, build models and write efficient, readable code
• Experience of product engagement evaluation and measurement of success
• Ability to explain complex ideas simply and adapt communication for different audiences

Nice to have

• Interest in monetisation, advertising, recommendations or e-commerce
• Familiarity with tools such as dbt, Looker or Tableau

Benefits

• Private healthcare & dental insurance
• Generous work from abroad policy
• 2-for-1 share purchase plans
• EV Scheme
• Extra festive time off
• Family-friendly benefits
• Clear career paths
• Transparent pay bands
• Personal learning budgets
• Regular learning days

About the company

Trainline is Europe’s leading independent rail platform. It helps millions of travellers find and book the best-value rail and coach journeys through its app, website, and partner channels.