Product Manager

The role

You will build the product layer on top of core AI agents, including the web app and headless surfaces like Slack and Microsoft Teams. You will partner with customers, engineers, and researchers to define product strategy and roadmap.

What you will do

• Partner with customers, engineers, and AI researchers to define product strategy and roadmap
• Build the product layer on top of core AI agents across web app and headless surfaces
• Iterate on agent prompts and harnesses and run evals
• Own features that make the product enterprise-ready like fine-grained access control and RBAC
• Prototype ideas and bring prototypes to product reviews
• Sequence rollouts by finding the MVP and testing with beta users
• Work with forward-deployed engineers during customer POVs
• Bring in ideas from the agent ecosystem
• Shape the product function, roadmap, and process

Required qualifications

• 5+ years of combined work experience across product management, engineering, or similar role, including at least 2 years as a PM
• Deep power user of AI agents with strong opinions on what makes them great
• Deep intuition for how LLMs and agents work
• Intuition for personal and multi-agent experiences
• Strong taste in both UI design and headless experiences
• Excellent writer for docs, agent prompts, and customer comms
• High agency to build, ship, and create structure
• Exceptional with customers and credible with senior engineers at large enterprises

Nice to have

• Hands-on experience building a product that is itself an AI agent
• Side projects you've built with AI
• 1–2+ years in a software engineering or SRE role
• Experience helping a company go from less structured to more structured
• Early PM at a high-growth startup
• Experience with data-heavy or enterprise SaaS products
• Exposure to observability tooling, SRE workflows, or on-call environments

Benefits

• startup equity
• health insurance
• fertility benefits
• great tech setup stipend
• flexible time off
• in-office snacks
• team happy hours and outings
• annual company offsite

About the company

Traversal is the AI Site Reliability Engineer (AI SRE) for the enterprise. The company is built to autonomously understand, diagnose, fix, and prevent incidents in complex production environments.