AI Engineer - Product Engineer

The role

You will own how the AI SRE agent behaves, where it appears, and its performance under production load. This involves working on harness and context engineering, streaming and orchestration layers, and observability and evaluation systems.

What you will do

• Build AI agents with a mind for user experience and capabilities like long-horizon work, proactiveness, resilience, readability, and evidence citation.
• Innovate and drive the evolution of AI UX/UI design, rapidly iterating based on user feedback.
• Design the tool interfaces, context assembly, and decision logic that determine how well the agent performs on real incidents.
• Build the eval harnesses and offline datasets.
• Design and implement the streaming, orchestration, and API layers that carry agent output into Slack and the product in real time.
• Own efficient storage, retrieval, and processing across PostgreSQL, Redis, Kafka, and S3.
• Translate agent capability into features that reduce cognitive load for on-call engineers.

Required qualifications

• 3+ years of software engineering experience, with a strong focus on full-stack or backend systems.
• Hands-on experience building with agentic AI systems or LLM-powered products, including familiarity with tool use, context management, and the failure modes that come with both.
• Strong experience with Python and web frameworks such as FastAPI.
• Comfort working in a React and TypeScript codebase.
• Experience deploying applications on AWS, working with ECS or Kubernetes, Postgres for data storage, and S3 for large-scale object storage.
• Proven ability to lead in fast-paced startup environments, with limited resources, shifting priorities, and minimal structure.

Nice to have

• Experience with durable execution or workflow orchestration frameworks such as Temporal.
• Background in observability, monitoring, or incident response tooling, as a builder or a heavy user.
• Experience running evals for LLM systems, or otherwise bringing measurement discipline to non-deterministic software.
• Background in large-scale, complex, data-driven applications.

Benefits

• startup equity
• health insurance
• fertility benefits
• great tech setup stipend
• flexible time off
• in-office snacks
• team happy hours and outings
• annual company offsite

About the company

Traversal is the AI Site Reliability Engineer (AI SRE) for the enterprise. The company is backed by Sequoia Capital, Kleiner Perkins, Redpoint Ventures, and Khosla Ventures.