Tread

AI Native Forward Deployed Engineer

Remote. Posted 6 months ago

The role

You will act as a technical bridge between customers and the product by working in the field and shipping software. You will lead technical implementations, build custom integrations, and turn customer pain points into shipped features using the company codebase.

What you will do

  • Lead technical implementation for new customers including API integrations and data mapping
  • Build custom integrations, data pipelines, and automation
  • Debug and resolve technical issues in the field
  • Own the technical relationship with assigned accounts
  • Turn customer pain points into shipped features
  • Contribute to the Rails API, GraphQL, and React codebase
  • Prototype and validate solutions with customers
  • Build technical onboarding materials, API documentation, and integration guides
  • Plan and facilitate QBRs with strategic accounts
  • Expand revenue with existing customers by solving problems

Required qualifications

  • 2+ years of software engineering experience
  • Can write production code in Ruby/Rails, JavaScript/React, Python, or equivalent
  • Comfort with APIs, databases, and data pipelines
  • Can read a GraphQL schema, debug an integration, and write a migration
  • Customer-facing instincts
  • Bias toward action
  • Strong written and verbal communication
  • Willingness to travel
  • High ownership, low ego
  • Analytical mindset
  • Builder mentality

Nice to have

  • Experience in construction technology, heavy civil, logistics, supply chain, or field services
  • Familiarity with Rails, GraphQL, React, Intercom, Linear, PostHog, Omni
  • Experience with AI/ML product development or leveraging LLMs in customer-facing workflows
  • Worked at a Series A–C company with under 50 people
  • Experience with e-ticketing, scale house systems, ERP integrations, or DOT compliance
  • Shipped a feature that originated from a single customer conversation and scaled across a book of business

About the company

Tread is an AI-native vertical SaaS platform transforming construction materials logistics. It is a Series A company backed by Mucker Capital.

AI Native Forward Deployed Engineer at Tread | JobZoey