Deployment Lead

The role

This role combines customer success and product. You will lead deployment and expansion at critical customers and scope product features in collaboration with engineering and product teams.

What you will do

• Lead deployment and expansion at critical customers
• Train users on the existing platform
• Define granular project requirements
• Track ongoing deliveries
• Present project findings to executives
• Identify opportunities for expansion
• Scope and develop product features in collaboration with engineering and product teams
• Build a deep understanding of customers
• Share customer knowledge broadly within the team

Required qualifications

• 4+ years of professional experience
• Demonstrated comfort with ambiguity
• Excitement to work in an extremely high-autonomy role in an early stage environment
• Excellent communicator across a wide breadth of stakeholders
• Experience in a highly technical environment, such as software development, robotics, engineering or finance
• Comfortable with data and quickly coming up to speed on new technical concepts

Nice to have

• Prior experience at a SaaS software company
• Prior experience working with utilities, energy sector or other sectors with large field work component

Benefits

• Competitive salary and equity package
• Comprehensive medical, dental, and vision coverage for you and your eligible dependents
• Life insurance and short- and long-term disability coverage
• 16 weeks of fully paid parental leave
• Flexible, unlimited paid time off
• 401(k) retirement savings plan
• Free OneMedical membership
• Commuter benefits
• Snacks, goodies, and team lunches provided twice a week

About the company

Treeswift empowers energy companies to modernize their field work through physical AI technology. The company builds hardware, sensors, AI, and software designed for engineers, linemen, and vegetation crews.