Operations Analyst

The role

You will handle day-to-day compliance operations by reviewing account activity and investigating payment requests. You will use AI-assisted analysis to identify suspicious activity and suggest process improvements.

What you will do

• Review account activity and make informed decisions using AI-assisted analysis
• Investigate payment approval requests
• Flag anomalies through pattern recognition tools
• Identify suspicious activity and fraud patterns
• Implement regulatory requirements in day-to-day work
• Suggest process improvements to increase efficiency or reduce risk
• Document learnings and share them with the team
• Balance compliance with user experience using AI
• Work cross-functionally with product, support, and business teams

Required qualifications

• Strong analytical and problem-solving skills
• Exceptional attention to detail
• Familiarity with AI tools and willingness to experiment with them
• Clear communication and genuine collaboration
• Comfort with multitasking, prioritization, and staying organized
• Ownership mindset and genuine curiosity
• At least 2 years in an operational, compliance, or related role

Nice to have

• Startup experience
• Fintech experience

Benefits

• Competitive pay and equity
• 100% covered health (US)
• Unlimited PTO
• 12-16 weeks paid parental leave

About the company

Tremendous is a global platform for businesses to send payouts to anyone, anywhere, for free. It is a profitable, fully remote company with a high-documentation, low-meeting culture.