Head of Retail

The role

You will own Triumph's retail presence by managing stores, mall kiosks, vending machines, and partnerships. You will set strategy, model unit economics, and scale retail formats from pilot to network.

What you will do

• Set Triumph's retail strategy and own the retail P&L
• Open and run stores and mall kiosks
• Select sites and negotiate with landlords and mall operators
• Build and run a fleet of vending machines
• Build a network of partner card shops
• Work with partnerships team to land product placement with national retailers
• Bring physical repack line to market with the collectibles team
• Coordinate with operations, security, and IT for location readiness
• Partner with legal and compliance to clear formats and markets
• Hire, train, and lead the retail team

Required qualifications

• 7+ years in retail operations, with direct experience launching stores, kiosks, or vending fleets
• Track record of taking a retail concept from pilot to multiple locations while owning the P&L
• Financial rigor to model unit economics
• Experience managing high-value inventory with loss prevention
• Experience hiring and leading teams spread across multiple locations
• Experience opening locations under real time pressure
• Comfort working directly with counsel on leases and partner agreements
• Comfort owning a function end to end
• Fluency with AI tooling as a daily working habit

Nice to have

• Run both staffed retail and vending
• Existing relationships with mall operators and retail landlords

Benefits

• $400/mo lunch credit
• healthcare
• vision
• dental
• 401k

About the company

Triumph is a high growth consumer platform that touches gaming and collectibles.