Deployment Strategist, Public Sector (Regulators)

The role

You will serve as a trusted advisor for regulatory agencies to drive adoption and retention of TRM's blockchain intelligence platform. You will onboard customers, build strategic relationships, and develop scalable self-serve resources.

What you will do

• Act as a trusted advisor for regulator customers
• Onboard new regulator customers and drive utilization milestones within 60 days
• Build and maintain strategic relationships with economic buyers at regulator agencies
• Develop and launch self-serve resources like regulator playbooks and onboarding guides
• Identify recurring regulator use cases and deliver scalable solutions
• Monitor customer usage and execute to maintain ~90%+ retention
• Serve as the Voice of the Customer for the regulator segment

Required qualifications

• 3–5+ years of experience with financial regulators
• Practical experience with or strong interest in blockchain analysis, virtual currencies, and investigative/compliance tools
• Experience structuring problems and identifying critical issues in complex regulatory environments
• Ability to communicate complex ideas effectively for technical and non-technical audiences
• Demonstrated AI fluency to build and deploy workflow-driven AI solutions
• Comfort operating in a fast-paced, remote-first environment
• US Citizenship

Nice to have

• Experience working at or alongside a regulator body
• Serving regulatory bodies as primary customers in customer success, deployment, consulting, or account management
• Building AML compliance programs at a VASP

Before you apply

• Requires US Citizenship
• Interview process includes a case study, an AI skills assessment, and a Leadership Principles interview
• Use of AI tools during interviews is not permitted without prior approval

About the company

TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. The company is a Series C company with $220M in total funding.