Deployment Strategist, CTI

The role

The Deployment Strategist, CTI moves enterprise cyber threat intelligence teams from signed contracts to repeatable intelligence outcomes on the TRM Intel platform. You will own the customer journey from onboarding through adoption, renewal, and expansion while defining the deployment function from scratch.

What you will do

• Get customers to real intelligence outcomes fast
• Ship a working v1 deployment and onboarding playbook within the first 30 days
• Move analysts from one-off searches to recurring workflows using AI and the Intel platform
• Build production AI workflows to auto-generate account health summaries and QBR drafts
• Define adoption benchmarks and use AI-generated health signals to flag at-risk accounts
• Run business reviews with CISOs, CTI directors, and security leaders
• Co-own renewal and expansion with the Account Director
• Carry NRR and GRR targets alongside Sales
• Use AI to find the next workflow, team, or use case for expansion
• Provide prioritized input to Product regarding adoption blockers and feature gaps

Required qualifications

• 5+ years in deployment strategy, onboarding, solutions engineering, customer success, or other post-sale roles
• Proven ownership of NRR, GRR, and expansion metrics
• Record of using AI to scale work
• Background in cyber threat intelligence, security operations, threat hunting, incident response, or a CTI vendor or platform environment
• Understanding of corporate CTI workflows including intelligence requirements, finished intelligence, and handoffs to SOC and hunt teams
• Fluency in threat actors, MITRE ATT&CK, vulnerability and exploitation intelligence, ransomware, and stealer logs
• Zero-to-one experience building a deployment, onboarding, or customer success function or playbook from scratch
• Production AI fluency in building repeatable AI workflows that synthesize data from multiple sources
• Executive presence to run QBRs with CISOs at global banks or insurers
• Experience supporting enterprise customers across North American time zones
• Experience with regulated industries such as financial services, insurance, telecom, and critical infrastructure

Nice to have

• Time at a threat intelligence vendor, an ISAC or ISAO, or a corporate intelligence team
• Familiarity with third-party and supply chain risk or cyber insurance workflows
• Certifications such as GCTI or GCIH

Before you apply

• Review the job description carefully and highlight experience demonstrating required qualifications
• Provide thoughtful and accurate answers to application questions
• Use of AI tools during interviews is not permitted without prior approval

About the company

TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. The company is a Series C company with $220M in total funding.