Deployment Strategist, National Security

United States, Remote. Posted 17 days ago

The role

You will own a portfolio of U.S. defense and intelligence accounts to ensure customer success. You will drive adoption, training, and renewals while translating investigative priorities into product feedback.

What you will do

Act as a trusted advisor for national security accounts
Build success plans, engagement cadence, and value stories
Deliver demonstrations and structured training to analysts and leadership
Monitor usage and engagement to spot churn risk
Partner with Account Directors on expansion opportunities
Translate national security investigative priorities into product feedback

Required qualifications

Active TS/SCI clearance
US citizenship
Home base in the DC metro area (DC, MD, or VA)
Proven customer success, deployment strategy, or other post-sales experience with US government accounts
Demonstrated AI fluency

Nice to have

Hands-on intelligence background embedded in the US government
Blockchain analysis background embedded in the US government
Investigative background embedded in the US government

Benefits

Equity plan eligibility

Before you apply

Must have active TS/SCI clearance
TRM does not sponsor clearances
An active clearance is a prerequisite to apply

About the company

TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. The company is a Series C company with $220M in total funding.