Deployment Strategist, APAC

The role

You will partner with regulators, financial institutions, and crypto businesses to operationalize compliance programs. You will manage a portfolio of strategic accounts to drive platform adoption and ensure long-term impact.

What you will do

• Act as a trusted advisor to regulators, financial institutions, and crypto businesses
• Explain complex technical and investigative concepts to customer teams
• Build and deliver product demonstrations for compliance and risk teams
• Conduct structured training sessions in English and Mandarin
• Channel customer feedback to product and engineering teams
• Monitor customer engagement and usage trends to identify churn risk
• Establish engagement cadence with customer stakeholders
• Identify expansion opportunities and partner with Account Directors to drive revenue targets

Required qualifications

• 5+ years of professional experience
• Professional proficiency in English
• Professional proficiency in Mandarin
• Hands-on experience with virtual currencies and blockchain analytics
• Ability to structure complex problems and deliver actionable solutions
• Attention to detail and rigor in regulatory and investigative contexts
• Ability to communicate complex concepts to diverse stakeholders
• Strong collaboration skills
• Willingness and ability to travel occasionally

Nice to have

• Experience within crypto businesses, financial institutions, or regulatory bodies in compliance, investigative, or customer-facing functions

Before you apply

• Review the job description carefully to highlight relevant experience
• Provide thoughtful and accurate answers to application questions
• AI tools are not permitted during interviews without prior approval

About the company

TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. The company is a distributed-first organization with hubs in several global cities.