Solutions Architect, Public Sector

The role

You will own the technical relationship with US federal and national-security customers from discovery to deployment. You will design technical architectures, customize the TRM platform, and integrate APIs into mission workflows.

What you will do

• Deliver end-to-end TRM solutions including design, customization, and API integration
• Act as technical consultant during discovery calls and document technical requirements
• Present TRM APIs and architecture to customers
• Develop API documentation, reference architectures, and implementation guides
• Cultivate relationships with technical stakeholders and provide expert-level support
• Stay current with product features and advocate for enhancements
• Conduct testing and training for customers

Required qualifications

• Professional experience in pre- and post-sales roles such as Solutions Architect, Sales Engineer, Solutions Engineer, or Customer Success Engineer
• US Citizenship (no dual citizenship)
• Exceptional customer-facing skills
• Experience collaborating with engineering and product teams to customize API-based SaaS products at scale
• Comfortable scripting in one or more languages such as Python, JavaScript, or TypeScript
• Strong problem-solving skills

Nice to have

• previous experience in AI development

Before you apply

• US Citizenship is required (no dual citizenship)
• Interview process includes a case study, an AI skills assessment, and a Leadership Principles interview
• Use of AI tools during interviews is not permitted without prior approval

About the company

TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. The company is a Series C company headquartered in San Francisco.