Global Investigator (Triage)

The role

You will process inbound victim complaints and validate AI investigation tooling output. You will route cases into investigative workflows to facilitate asset recovery and takedowns.

What you will do

• Validate and route hundreds of complaint dispositions each week
• Use AI first-pass output as a co-pilot to catch errors
• Enrich complaint selectors with commercial data-source integrations and on-chain and off-chain checks
• Own clean shift handoffs for around-the-clock operations
• Feed structured signal back to engineering to improve the AI triage model

Required qualifications

• Investigative or analytical experience in the private or public sector
• Strong AI fluency
• Baseline crypto knowledge
• Ability to recognize threat types such as investment scams, pig-butchering, and ransomware
• Able to prioritize and work independently
• US Citizenship required
• Ability to obtain Public Trust clearance

Nice to have

• 1-3 years of investigative or analytical experience

Before you apply

• US Citizenship required
• Ability to obtain Public Trust clearance
• Interview process includes a case study, an AI skills assessment, and a Leadership Principles interview

About the company

TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. The company is a Series C company headquartered in San Francisco.