Turnkey

Head of Revenue Operations

NYC HQ. Posted 11 months ago

The role

This is a hands-on, foundational role supporting an expanding go-to-market function. You will work with Founders and GTM leaders to build systems, processes, and insights that drive predictable and efficient revenue growth.

What you will do

  • Build RevOps strategy across the full funnel: marketing, sales, onboarding, and customer success
  • Map, design, and optimize GTM workflows to improve conversion, handoffs, and customer experience
  • Build, own, and implement plan to continuously grow and accelerate conversion rates across each step of funnel
  • Own, manage, and proactively update growth forecast model
  • Leverage competitive intelligence to improve conversion rates, forecasting, analyses, and broader rev ops strategy
  • Own the evaluation, implementation, and management of RevOps tools
  • Ensure data integrity and create a single source of truth for GTM metrics
  • Build dashboards, reporting, and insights that drive decisions and highlight opportunities
  • Monitor funnel performance, pipeline health, and revenue KPIs
  • Build the operational backbone for onboarding, training, and GTM playbooks

Required qualifications

  • 3+ years of experience, including 1–2 years in management consulting or 1–2 years in Business Operations/Strategy at a high-growth startup
  • Experience as a solo RevOps operator
  • Strong command of CRM systems (HubSpot or Salesforce) and go-to-market tools
  • Analytical mindset with the ability to turn data into strategy
  • Deep understanding of SaaS revenue models, customer journey, and pipeline management
  • Exceptional communicator who can influence without authority
  • Experience in operational and analytical work

Benefits

  • Comprehensive benefits package
  • Paid parental leave
  • Flexible time-off policy
  • Annual learning and development budget
  • Regular team off-sites and connection opportunities
  • Modern equipment and home office support
  • Additional perks based on location and role

About the company

turnkey is a high-growth tech company and fast-scaling innovator in its sector. It is well-capitalized with strong long-term backing and high-profile VCs.

Head of Revenue Operations at Turnkey | JobZoey