Provider Strategy and Operations Manager/Director

The role

This role drives strategic growth for the provider segment by developing capabilities and working cross-functionally. You will interpret price transparency and reimbursement data to create strategic narratives for hospital and health system customers.

What you will do

• Partner with Sales and Customer Success to identify, scope, and win new engagements.
• Convert one-off projects into multi-year partnerships.
• Act as a thought partner to senior leadership on solution packaging and pricing.
• Serve as a trusted advisor to hospital and health system senior leaders.
• Own engagements end to end from scoping to delivery.
• Pull and analyze price transparency, contracts, claims, and reimbursement data.
• Present findings and insights to client executives to influence decisions.
• Partner with Customer Success to align engagement outcomes with account relationships.
• Work with Solutions Engineering to source and validate datasets.
• Coordinate with Finance, Legal, and Revenue Operations on contracting and compliance.

Required qualifications

• Bachelor's degree from a top tier institution required
• 8+ years in RCM-focused or managed care management consulting, digital health, or provider-side revenue cycle strategy & operations
• Track record of owning senior client relationships and delivering measurable financial impact
• Deep, current command of the revenue cycle end to end
• Ability to build and deliver executive-level presentations
• Comfortable adopting AI tools
• Strong grasp of reimbursement mechanics and payment methodology across care settings
• Technical fluency in pulling and manipulating data in SQL
• Structured, hypothesis-driven problem solver
• Ability to build consensus and drive decisions among senior stakeholders

Nice to have

• MBA/MPH
• HFMA designations such as CRCR or CHFP
• Active HFMA membership
• AAPC coding certifications such as CPC, CIC, or COC

Benefits

• Competitive pay with equity options
• Stellar health care plan options (Medical, Dental & Vision)
• FSA, DCFSA, & HSA options
• Company-sponsored disability & life insurance
• Unlimited PTO
• 401(k) + 4% Matching
• Fully remote work + flexible working hours
• $750 work-from-home setup budget
• Paid quarterly in-person co-working weeks
• Quarterly $150 co-hanging stipend
• Monthly $100 health and wellness benefit

Before you apply

• Requires current authorization to work in the United States
• Turquoise does not sponsor employment visas (H-1B, PERM, etc.) or assume sponsorship of existing visas

About the company

Turquoise Health is a Series C price transparency platform for finance leaders across healthcare. It is a remote-first, US-based team that powers price transparency for 300+ enterprise organizations.