Twelve Labs
Technical Storyteller
Remote US. Posted 2 days ago
The role
Write blog posts, guides, tutorials and articles that help developers, creators and marketers understand and start using TwelveLabs' video AI models. Translate complex multimodal video concepts into clear content for technical and non-technical audiences, and own SEO for that content.
What you will do
- Write blog posts, guides, video outlines and tutorials that help developers, creators and AI-native builders start using TwelveLabs products
- Own SEO and on-page optimization for content, working with external SEO and web dev support
- Create explainers, how-tos and conceptual overviews for technical and non-technical audiences
- Write technical articles for developer forums, industry publications and news sites
- Support email and social copy where technical accuracy or product nuance matters
- Partner with product, engineering and partner marketing to stay current on TwelveLabs capabilities
- Track how competitors and the video AI space describe their technology
Required qualifications
- Experience writing technical or product content for a mix of audiences, including developers and less technical end users
- A portfolio showing you can simplify complex technical concepts without dumbing them down
- Enough technical fluency to read documentation, follow a code sample and sit in on engineering conversations
- Working knowledge of SEO fundamentals and how content and search intersect
- Strong instincts for structure in guides and tutorials
- Comfort moving between long-form guides and short forum posts or social captions
- Travel up to 10% of the time annually
Nice to have
- Familiarity with video, multimodal AI or computer vision concepts
- Experience writing about or explaining AI tools like Claude, ChatGPT or MCP servers to non-technical audiences
- Experience writing for developer communities such as forums, Dev.to, Hacker News or Reddit
- Basic comfort with Git, APIs or SDKs, enough to test something before writing about it
Benefits
- Open and inclusive culture and work environment
- Work closely with a collaborative, mission-driven team on cutting-edge AI technology
- Full health, dental and vision benefits
- Extremely flexible PTO and parental leave policy; office closed the week of Christmas and New Years
- Monthly wellness stipend
- Annual Learning & Development stipend
- Global offices in San Francisco and Seoul, and coworking memberships for remote team members
- VISA support where applicable
- Transportation stipend (SF and NY onsite only)
- Daily meal support (SF and NY onsite only)
Before you apply
- Candidates must be able to travel up to 10% of the time annually
- On-site interviews and/or in-person onboarding may be required
- VISA support is offered where applicable
- If someone contacted you about this role and you want to verify they are on the team, email careers@twelvelabs.io
About the company
TwelveLabs builds multimodal AI models that let machines understand video across sight, sound and motion, for media, entertainment, sports, security and government. The company has raised more than $210 million and is headquartered in San Francisco.