Staff Infrastructure Engineer

The role

The Staff Infrastructure Engineer designs and builds core infrastructure to support an AI SaaS platform. They manage system architectures across various cloud and on-premises environments to support video AI foundation models.

What you will do

• Design and operate multi-tenant architecture for global enterprise customers
• Develop automation and scalable CI/CD pipelines using Terraform
• Build flexible infrastructure across AWS, GCP, Azure, and on-premises environments
• Optimize cloud infrastructure through advanced monitoring and security systems
• Design scalable architecture to support new video AI models and services
• Collaborate with PMs, engineers, and researchers to implement AI products

Required qualifications

• Experience building and operating infrastructure in cloud environments such as AWS, GCP, or Azure
• Experience with IaC tools like Terraform or Ansible for automation and architecture design
• Experience operating Kubernetes and container-based workloads
• Experience with scripting and automation using Python, Go, or TypeScript
• Experience designing and operating CI/CD pipelines
• No disqualification for overseas travel

Nice to have

• 12 or more years of experience as an infrastructure engineer
• Experience designing and operating multi-tenant architecture in enterprise SaaS environments
• Experience designing infrastructure architecture for security and compliance standards and responding to audits
• Experience building advanced monitoring and logging systems
• Experience operating infrastructure considering both performance optimization and cost efficiency
• English communication skills

Benefits

• Hybrid work with autonomy and collaboration
• Latest MacBook and 700,000 KRW worth of remote work equipment, with equipment replacement every 3 years
• Unlimited LLM token support for Tech roles
• 1.4 million KRW annual self-development budget for lectures, conferences, and memberships
• English education programs and global buddy programs
• Taxi fare support for night and weekend commutes
• Corporate card worth 7.2 million KRW annually for food and transportation
• Snack bar in the office with snacks, coffee, and seasonal fruit
• Dinner provided after 7 PM when working in the office
• Annual health checkup for the employee and one family member
• Group insurance (choice of accident, dental, or family accident insurance)
• Flu vaccination support

Before you apply

• Must have no disqualification for overseas travel
• 3-month probation period applies to all new hires
• Hiring process includes document review, recruiter interview, Hiring Manager interview, job interview (1-2 rounds), final interview, reference check, and offer
• Job interviews may include in-person components

About the company

TwelveLabs is a global company with offices in San Francisco, Seoul, New York, and London. They build AI infrastructure to enable machines to understand video content.