Staff Solutions Engineer

The role

You will act as a technical expert during the sales cycle to help prospects discover and validate video AI. You will partner with Account Executives to qualify opportunities, design proof-of-concepts, and demonstrate business value.

What you will do

• Partner with Account Executives to drive technical discovery and understand prospect challenges.
• Design and execute proof-of-concepts that demonstrate business value and technical feasibility.
• Deliver technical presentations, product demonstrations, and workshops to diverse audiences.
• Serve as the technical voice in sales cycles regarding architecture, security, compliance, integration, and scalability.
• Gather technical requirements and competitive intelligence to inform Sales strategy and product needs.
• Create reusable demo applications, solution architectures, and technical collateral.

Required qualifications

• 5+ years of experience in a technical, customer-facing role such as Sales Engineer, Solutions Engineer, or Solutions Architect with a focus on pre-sales activities.
• Experience working with LLMs, multimodal AI, REST APIs, Python, JavaScript, and modern application development.
• Deep understanding of video workflows and video workloads.
• Experience designing and executing proof-of-concepts that demonstrate ROI and technical feasibility.
• Exceptional communicator and presenter.
• Ability to manage multiple opportunities simultaneously in a fast-paced sales environment.

Nice to have

• 0-to-1 achiever
• ferocious learner
• kind and fun team player who motivates others

Benefits

• Open and inclusive culture and work environment
• Full health, dental, and vision benefits
• Extremely flexible PTO and parental leave policy
• Office closed the week of Christmas and New Years
• Monthly wellness stipend
• Annual Learning & Development stipend
• Coworking office memberships for remote team members
• VISA support where applicable

About the company

TwelveLabs builds the intelligence layer for video using multimodal AI models. The company is headquartered in San Francisco with offices in Seoul, New York, and London.