Partner Implementation Manager

The role

You will oversee partner-led implementations to ensure scientific rigor and data quality. You will build training and enablement infrastructure for the partner ecosystem and design complex scientific workflows on the Uncountable platform.

What you will do

• Own quality assurance across all partner-delivered implementations
• Stay involved in active partner implementations to review data structures and customer milestones
• Maintain implementation health across the partner portfolio
• Act as the primary point of escalation for certified delivery partners
• Guide partners through challenging implementations and technical questions
• Build deep, trusted relationships with partner teams
• Lead or co-lead implementations for strategic accounts
• Map intricate scientific data structures onto the Uncountable data model
• Design and own the partner enablement program including curriculum and certification
• Run training sessions, workshops, and shadowing programs

Required qualifications

• Background in chemistry, materials science, biology, chemical engineering, or a closely related field
• Ability to work through complex, real-world data environments and design structured solutions
• Comfort working with scientific or technical software such as ELNs, LIMS, instrument software, or data analysis tools
• Ability to explain complex ideas clearly to varied audiences
• Ability to build others' capability
• Comfort managing multiple partner relationships and implementation workstreams simultaneously
• Ability to build programs and processes from scratch and navigate ambiguity

Nice to have

• M.S. or Ph.D. in chemistry, materials science, chemical engineering, biology, or a closely related field, plus 2–3 years of post-degree experience in implementation, technical consulting, or scientifi
• Prior experience in a partner-facing, channel, or ecosystems role
• Experience building training and enablement programs in a technical context
• Hands-on lab experience
• Familiarity with data management concepts: structured spreadsheets, databases, ELNs, or LIMS
• Exposure to multiple scientific domains

Benefits

• Competitive base salary with performance bonus and meaningful equity
• Health and dental insurance
• 401(k) with employer contribution (US locations)
• Direct collaboration with Uncountable's implementation, partnerships, and product teams

About the company

Uncountable builds a unified R&D platform used by chemists, material scientists, and biologists to accelerate product discovery. The company is founded by engineers from MIT and Stanford.