Account Manager

The role

This person will own post-sales success for customers by driving renewals, expansion, and advocacy. They will lead implementation projects and act as a trusted advisor to large, complex organizations.

What you will do

• Own post-sales success for customers, driving renewals, expansion, and advocacy
• Lead implementation projects and manage timelines
• Keep internal teams and customer stakeholders aligned
• Increase customer engagement through regular check-ins and business reviews
• Demonstrate ROI and offer strategic guidance
• Partner with Sales to design and execute expansion strategies
• Collaborate with Implementation and Product teams to identify improvements
• Act as the voice of the customer internally

Required qualifications

• Account Manager - Enterprise Account Manager (2–5 years): Prior experience in customer success, account management, or consulting
• Account Manager - Enterprise Account Manager (2–5 years): Skilled in managing customer relationships and project delivery
• Senior Account Manager (5+ years): Track record of independently managing enterprise accounts and influencing executive stakeholders
• Senior Account Manager (5+ years): Strong mentoring skills
• Outstanding executive presence and communication skills
• Excellent analytical and problem-solving abilities
• A proactive, entrepreneurial mindset
• Ability to travel 20–30%
• Experience working with complex, multi-divisional, multi-geographic customers

Nice to have

• Experience delivering analytics products or enterprise software platforms into large organizations
• Passion for science, chemistry or artificial intelligence
• An aptitude for statistics, mathematics

About the company

Uncountable is a growing team looking for account management professionals at multiple levels.