Uncountable
Scientific Implementation Manager
New York, San Francisco, Munich, London, Cleveland or Pittsburgh. Posted 16 months ago
The role
You will bridge the gap between scientists and the Uncountable platform by translating experimental workflows into structured data environments. You will lead scientific implementations, configure platform settings, and act as an internal voice to shape product development.
What you will do
- Serve as the primary scientific point of contact for new customers through the onboarding journey
- Translate customer experimental workflows and data structures into Uncountable configurations
- Restructure and contextualize customer data for use in the platform
- Lead discovery calls, demos, and working sessions with R&D stakeholders
- Set project timelines and manage implementation milestones
- Architect end-to-end platform configurations to capture experimental paradigms
- Map scientific data structures onto the Uncountable data model
- Iterate on platform configurations through working sessions with customers
- Develop and document reusable configuration patterns across domains
- Collaborate with engineering and product to advocate for new features
Required qualifications
- Background in chemistry, materials science, biology, chemical engineering, or a closely related field
- Ability to explain complex ideas clearly to various audiences
- Ability to understand scientist needs and navigate different organizational cultures
- Hands-on comfort working with scientific or technical software
- Comfort managing multiple workstreams simultaneously
- Curiosity about software, data, and technology in R&D
Nice to have
- M.S. or higher in chemistry, materials science, chemical engineering, biology, or a closely related field
- 2–3 years of post-degree work experience in research, industry, or a technical customer-facing role
- Hands-on lab experience
- Experience in a customer-facing, consulting, or technical role
- Familiarity with data management concepts: spreadsheets, databases, ELNs, or LIMS
- Exposure to multiple scientific domains
Benefits
- Competitive base salary with performance bonus and meaningful equity
- Health and dental insurance
- 401(k) with employer contribution (US locations)
- Direct mentorship and rapid career development
About the company
Uncountable builds a unified R&D platform used by chemists, material scientists, and biologists to accelerate product discovery. The company was founded by engineers from MIT and Stanford.