Uncountable
Scientific Implementation Associate
New York, San Francisco, Munich, London, Cleveland or Pittsburgh. Posted 16 months ago
The role
You will work with R&D teams to bring their science into the Uncountable platform. You will design data models, configure scientific workflows, and manage customer implementations.
What you will do
- Onboard new customers and support existing ones
- Configure the platform for individual customers' experimental workflows and data environments
- Translate experimental paradigms into platform configurations
- Map scientific data structures onto the Uncountable data model
- Iterate on platform configurations in working sessions with customers
- Join and lead meetings with R&D scientists and technical stakeholders
- Document reusable configuration patterns across domains
- Share observations from the field with product and engineering teams
Required qualifications
- B.S. or higher in chemistry, materials science, biology, chemical engineering, or a related field, or 1+ years of hands-on experience in a scientific or technical role
- Comfort working with data in Excel or similar tools
- Hands-on comfort working with scientific or technical software
- Strong written and verbal communication skills
- Ability to understand what a scientist needs and adapt to different organizational styles
- Interest in software, data, and how technology can transform R&D workflows
Nice to have
- Hands-on lab experience
- Exposure to data management concepts: structured spreadsheets, databases, ELNs, or LIMS
- Experience in a customer-facing, teaching, or collaborative technical role
- Familiarity with more than one scientific domain
- Python or scripting experience for data processing or analysis
Benefits
- Competitive base salary with performance bonus and equity
- Health and dental insurance
- 401(k) with employer contribution (US locations)
- Direct mentorship from experienced implementation managers
About the company
Uncountable builds a unified R&D platform used by chemists, material scientists, and biologists to accelerate product discovery. The company was founded by engineers from MIT and Stanford.