Senior Product Designer (UI/UX)

The role

You will own the end-to-end design process for the operational platform and end-user experiences. You will design user journeys, wireframes, prototypes, and polished interfaces for AI agent products.

What you will do

• Own the end-to-end design process across Uniti's products
• Translate product requirements and complex workflows into user experiences
• Design user journeys, information architecture, wireframes, prototypes, and polished interfaces
• Improve the UX and UI of agent configuration, reporting, monitoring, analytics, and operational tooling
• Design high-quality interaction experiences for customer-facing web chat products
• Help define interaction patterns for AI-native and agentic software
• Collaborate with founders, product stakeholders, customers, and engineers
• Conduct customer interviews and usability sessions
• Create interactive prototypes to communicate ideas and test workflows
• Build, maintain, and evolve a consistent design system

Required qualifications

• 7+ years of experience designing digital products
• Strong experience designing SaaS products, operational software, or other complex systems
• Excellent UX, interaction design, and visual design skills
• A strong portfolio demonstrating thoughtful user flows and polished product interfaces
• Ability to take a product need from an early idea through to a complete, implementation-ready design
• Ability to simplify complex workflows without losing important functionality or context
• Strong understanding of information architecture, hierarchy, layout, typography, and interaction states
• Experience creating and maintaining scalable design systems
• Strong command of Figma, including components, variants, auto layout, and prototyping
• Experience designing responsive and accessible web interfaces
• Strong product judgment and attention to detail
• Comfortable working directly with engineers and reviewing implementation quality

Nice to have

• Experience designing AI-native, conversational, or agentic products
• Experience with analytics, monitoring, configuration, or operational tooling
• Frontend knowledge, particularly HTML, CSS, or React
• Ability to prototype interactions beyond static mockups
• Experience working closely with engineering from initial requirements through release
• Experience using AI tools for design exploration, prototyping, and iteration
• Experience working as the primary or sole product designer at a startup

About the company

Uniti customers use the platform to configure, monitor, and operate AI agents across voice, chat, SMS, WhatsApp, and email. The company builds real-time web chat experiences where end users interact directly with these agents.