Commercial Operations Coordinator

The role

You will support the Commercial Operations Manager on day to day operations work for the commercial team. You will own the conference calendar and the team's travel and logistics, so events and trips run on time.

What you will do

• Support the Commercial Operations Manager on day to day operations work
• Help track sales and marketing metrics as new processes roll out
• Help keep the sales content library and shared team resources up to date
• Help onboard new team members to our tools and processes
• Find manual work that can be automated, including with AI tools, and help build the fix
• Own the annual conference calendar: registrations, booth and sponsorship logistics, shipping, and on-site needs
• Track abstract, poster, and presentation deadlines and submission rules, and work with the science team to get materials in on time
• Log every conference contact, meeting, and follow-up in the CRM right after each event
• Schedule customer meetings and dinners around conferences and site visits
• Book and manage travel for the commercial team, including changes on short notice

Required qualifications

• 2 to 4 years in commercial operations, sales operations, or a similar role
• Strong organization, tracking many deadlines at once
• Comfort with spreadsheets and CRM tools
• Clear, prompt communication with internal teams and outside vendors
• Comfort with Google Workspace, Slack, and travel booking tools
• An AI-forward mindset and interest in automating processes on the commercial team
• Willingness to travel to some conferences

Nice to have

• Experience with scientific conference submissions (abstracts, posters)
• Experience with a CRM such as Salesforce or HubSpot or similar tools

Benefits

• Meaningful equity participation
• 100% company-covered medical, dental, and vision insurance for you and your dependents (full time roles only)
• 401(k) plan with matching (full time roles only)
• Flexible PTO plus company holidays (full time roles only)
• Annual company-wide break December 24 through January 1 (full time roles only)
• Commuter and wellness benefits (full time roles only)
• Tech stipend (full time roles only)
• Paid parental leave (full time roles only)

Before you apply

• Benefits and perks listed apply to full time roles only

About the company

Unlearn is transforming clinical development with data, AI and digital twins to help life-saving treatments reach patients faster. It was founded in 2017 and is headquartered in San Francisco.