Technical Account Manager - Federal

Remote-Virginia. Posted 3 months ago

The role

You will guide strategic government customers in building and scaling enterprise automation and Agentic AI programs. You will serve as a technical advisor and hands-on expert to ensure federal agencies achieve value from the UiPath Platform.

What you will do

Build and deliver working POCs, agent prototypes, and automation accelerators within federal customer environments.
Develop reusable POC templates, deployment accelerators, and agentic solution patterns.
Own the technical success of strategic federal civilian customers as the primary technical advisor.
Provide proactive technical guidance to mature automation and Agentic AI programs.
Assess customer environments to identify technical risks and opportunities.
Guide platform architecture, infrastructure planning, deployment strategies, and troubleshooting within government security frameworks.
Conduct technical health checks and maturity assessments.
Deliver technical advisory services and hands-on support including code reviews.
Partner with customer technical teams to design solutions leveraging automation, AI, and integrations.
Collaborate with Product Support, Engineering, and security teams to resolve complex challenges.

Required qualifications

10+ years of experience in Technical Account Management, Solution Architecture, Technical Consulting, Professional Services, Software Engineering, or similar customer-facing technical roles.
Direct, hands-on experience implementing, supporting, or architecting solutions on the UiPath Platform.
Strong knowledge of enterprise automation technologies, software development practices, cloud platforms, integrations, APIs, and enterprise architecture concepts.
Hands-on experience building agentic or LLM-powered solutions, including prompt engineering, tool/function design, agent orchestration, and output validation.
Ability to diagnose complex technical challenges and develop practical solutions.
Experience balancing technical advisory work with hands-on technical execution.
Strong communication, presentation, and facilitation skills.
Ability to operate independently and prioritize effectively.
Experience working in fast-paced, rapidly evolving technology environments.
Strong customer-facing consulting skills.
Automation-first mindset.
Able to attend in-person collaboration in Northern Virginia twice a month.

Nice to have

Experience with Agentic AI, Generative AI, large language models (LLMs), AI orchestration frameworks, Retrieval-Augmented Generation (RAG), MCP, Intelligent Document Processing, or related technologie
Experience with UiPath Agent Builder, Maestro, AI Center, Communications Mining, Document Understanding, Integration Service, and other advanced platform capabilities.
Experience programming in .NET, C#, Java, Python, or similar languages.
Experience with cloud platforms including Azure Government, AWS GovCloud, or Google Cloud.
Federal civilian government experience, including experience working within, supporting, or consulting federal agencies, departments, or government technology environments.
Familiarity with federal operational workflows, including experience with mission-critical systems, citizen services, grants management, case management, or federal IT ecosystems.
Understanding federal compliance frameworks including FedRAMP, FISMA, NIST 800-53, Authority to Operate (ATO) processes, and government security requirements.
Active security clearance or ability to obtain and maintain a security clearance (Secret or higher preferred).
Experience with government contracting vehicles such as GSA Schedule, SEWP, or other federal procurement mechanisms.
Bachelor's degree in computer science, Engineering, Information Systems, or related field.

Before you apply

Candidates must be authorized to work in the United States for this role.

About the company

The people at UiPath believe in the transformative power of automation to change how the world works. They are committed to creating category-leading enterprise software.