Senior Renewals Specialist (Thai Speaking)

The role

The Renewals Specialist manages Enterprise and Key account renewals for accounts in APAC. This role involves executing renewal back-end work, customer-facing interactions, and quote creation.

What you will do

• Project manage the renewal experience with Customer Success Managers and Account Executives.
• Retain and increase subscription revenue by positioning packages and price updates.
• Migrate existing customers from legacy plans to new packaging and licensing models.
• Identify lengthier renewal scenarios and maintain high on-time renewal rate.
• Update renewal forecast on a weekly basis and report to management.
• Create client proposals and contracts for all existing customer renewals.
• Provide customer feedback on the renewal experience.

Required qualifications

• Bachelor’s degree in marketing, Sales, Finance or related field
• Minimum of 6 years’ experience in renewals, sales or account management in Enterprise Segment
• Working proficiency in both English and Thai languages
• Comfortable with negotiation and having conversations with procurement departments
• High confidence in managing customer quoting, contracts, and terms
• Strong customer-facing acumen and communication skills
• Ability to multi-task and to help manage a high volume of accounts
• Able to build relationships quickly and work across many cross-functional teams
• Self-motivated and goal-oriented
• Able to work independently with little oversight to deliver on deadlines

Nice to have

• Experience working with Salesforce
• Experience working with LinkedIn Sales Navigator
• Automation first mindset

About the company

UiPath believes in the transformative power of automation to change how the world works. They create category-leading enterprise software.